Reference

The Rules That Govern Your 12vegas Account

These Terms & Conditions set out exactly what you agree to when you open an account with us, make a deposit through PayPal, Venmo, or Play+, and use any part of our lobby.

Account eligibility by state lawPayPal, Venmo, Play+ coveredApplies to all wallet and game activityUpdated terms notified via account emailContact support with any question

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TERMS CONTACT

How to Reach Us About These Terms

If something in these Terms & Conditions is unclear, or you believe a term has been applied incorrectly to your account, reach us through any of the channels below. Players in Chicago and Los Angeles have used live chat to resolve clause disputes the same session they raised them — no email thread required.

Live Chat Open live chat from your account dashboard at any time. Quote the specific clause number and we will respond with a plain-English explanation and any corrective action needed.

Email Support Send a written query to our support address listed in your account profile. We aim to respond with a substantive answer, not an automated reply, within one business day.

Account Help Center Your account help center holds a searchable copy of the current terms, version history, and a form to formally dispute a terms interpretation or request a clause clarification in writing.

What These Terms Cover and How They Apply

12vegas Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account and funding it — whether through PayPal, Venmo, or a Play+ prepaid card — you confirm you have read and accepted the full terms below. These terms apply to every action taken inside your account: deposits, withdrawals, game sessions, and any communication

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with our support team. We may revise these terms when regulatory or operational changes require it, and we will notify you by email at the address registered to your account before any material change takes effect. Continued use of your account after that notice period counts
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as acceptance. Certain state-specific rules will override general terms where applicable, so the terms effective in your eligible state take precedence. Nothing in these terms waives your rights under applicable state consumer protection law. If you have a question about a specific clause, our live chat
3
team can walk you through it before you proceed.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS ENFORCEMENT

How We Handle Your Data, Security, and Account Rights

Your account and the data attached to it are managed under the commitments described here. These are not aspirational — they are the operational standards built into how the platform runs, verified at every deposit and withdrawal step.

Identity Verification

We verify your identity before processing a Venmo or PayPal withdrawal. This step follows state-specific KYC requirements and protects your account from unauthorized payout requests.

Data Retention

Account data is retained for the period required by applicable state law. You may request a summary of the data we hold by submitting a written request through your account settings panel.

Cookie and Session Policy

We use session cookies to keep your account logged in across the lobby and game windows. You can adjust cookie preferences in your browser settings; some features require session cookies to function.

Term Change Requests

If you disagree with a revised term, you may close your account before the effective date and withdraw your Play+ or PayPal balance without penalty under the standard withdrawal process.

Common Questions About Our Terms & Conditions

These are the questions we hear most often when someone reads through the terms for the first time. Each answer reflects how the policy actually works on your account — not a generic summary.

Yes. Access and account rules depend on state law. The terms for your eligible state take precedence over the general terms where there is any conflict between the two.

We send a notification to the email address registered on your account before any material change takes effect. You can also view the current version and its effective date in the account help center at any time.

If you do not accept a revised term, close your account before the effective date. Your PayPal or Play+ balance will be released through the standard withdrawal process with no additional penalty applied.

We hold account registration data, transaction records, and session logs for the period required by state law. Submit a written data request through your account settings and we will respond within the timeframe the applicable law requires.

The terms require identity verification before certain withdrawals — particularly for Venmo and PayPal payouts — to comply with state-level KYC rules and protect your account from unauthorized access.

The live, version-stamped copy of our Terms & Conditions is always available in your account help center. That copy is what governs your account, regardless of any cached or printed version you may have saved.

Reference

Terms & Conditions

Access may be available only in states where local law permits.

InfoGrizzly Gold InfoCollege Basketball Moneyline Guide Info12vegas Banking Guide

The Rules That Govern Your 12vegas Account

How to Reach Us About These Terms

How We Handle Your Data, Security, and Account Rights

Common Questions About Our Terms & Conditions

01 Do these terms apply differently depending on which state I'm in?

02 How will I know if the Terms & Conditions have been updated?

03 Can I keep using my account if I disagree with a terms update?

04 What personal data do you hold, and can I request a copy?

05 How does identity verification connect to the terms?

06 Where can I find the official current version of these terms?

Terms & Conditions

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